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I will provide friendly customer support in English and French

Genema Genema New Seller Kampala, Uganda Active yesterday
2 Days 7 Views 0 In Queue Nov 04, 2026 Uganda
Overview

At a glance

I reply to customer questions and comments on your social media pages in English or French, for 2 to 3 hours a day. We agree a clear price first and I keep you updated.

Price

Price & what you get

Starting priceUGX 50,000

Clear price agreed before work starts

2 to 3 hours per dayTurnaround
Updates on progressFollow-up
What's included
  • Replies to customer questions and comments
  • Answers in English or French
  • Progress updates to you
Not included
  • Extra pages arranged on request
  • Longer daily hours arranged on request
Paid safely through Weenja · Your money is held until the job is done. Pay in stages for bigger jobs.
Scope

Scope of work

I reply to customer questions and comments on your social media pages in English or French, and keep you updated on progress. I am available for 2 to 3 hours per day and we agree a clear price before any work starts.

Ideal for

Best for

Small shop owners who get many questions on their page Businesses serving both English and French speaking customers Salon, boutique and online sellers who need comments answered fast
Requirements

What I need from you

Share your page details and the type of customer questions you get, plus your preferred reply language.

About

Description

Do you need help replying to your customers? I can help you write friendly, clear and professional responses in English and French.

What I offer:

  • Friendly replies to customer messages.
  • Responses to social media comments.
  • English and French writing assistance.
  • Clear and polite communication.
  • Help with customer questions and follow-ups.

I am committed to helping you communicate professionally with your customers.

Customer ServiceWhatsApp Customer SupportLive ChatComplaint HandlingEmail Supportsocial media inbox managerreply to customer messagesfacebook page comments replyinstagram comment replies ugandacustomer care kampalafrench customer support ugandasocial media manager kampalawhatsapp customer support ugandareply to dms ugandasmall business page help
FAQs

Frequently asked questions

I reply in English and French, so I can serve customers who write in either language.
I am available for 2 to 3 hours per day for your messages and comments.
We talk about the job first and agree a clear price before I start any work.
Yes, I keep you updated on progress and make sure tasks are completed on time.
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    Genema

    Genema

    New Seller
    Kampala, Uganda
    Speaks
    English
    Positive
    0%
    Last Delivery
    None
    Job Success
    0%
    English Copywriting Virtual Assistant Services Social Media Management
    100% Secured

    The task will be completed, or money back guaranteed.

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