Welcome to Weenja support Center. Feel free to talk to us
Frequently Asked Questions
Let's get in touch
Our customer support team is available from Monday to Friday, 8:00 AM - 6:00 PM EAT. We also offer limited support on Saturdays from 9:00 AM to 1:00 PM.
You can report technical issues by submitting a ticket through our Help Center or emailing us at [email protected]. Please include a detailed description and screenshots of the issue.
For assistance with your freelancer account, visit our Help Center for step-by-step guides, or contact our support team via email or live chat for personalized help.
Weenja Freelancer is located at Sserwanga Musoke Rd, Kira-Kito, Kira Municipality, Uganda.
We value your feedback! You can suggest new features by emailing us at [email protected].
Ensure your payment method is updated in your account settings. If the issue persists, contact our billing team at [email protected].
We aim to respond to all inquiries within 24 hours. Response times may vary during weekends and holidays.
Warning: Deleting your account is permanent. All your data (profile, proposals, reviews) will be removed and cannot be recovered.
Log in and navigate to Settings > Account.
Scroll down to Delete Account.
Tap Delete Account, and you’ll be prompted to confirm with your password.
Enter your password and confirm.
Your account and all associated data will be scheduled for permanent deletion within 24 hours. You will receive a confirmation email once complete..